COVID-19 Updates

Hey New Hope family, this page is a resource to help you know how New Hope is responding to COVID-19. This page is updated consistently so you always have the most recent information.


Last updated March 28, 2020


Join our email list by doing one of the following:

  • Email us at
  • Call our office at 515-254-9094
  • Message us on Facebook


Follow us on social media for updates and resources!

Click the links to go to these resources!

RightNow Media

RightNow Media is the essentially the “Netflix of Bible studies.” Click the link to learn more and create your free account through New Hope!


Our new “service schedule”

Because we cannot gather physically, we will be using live and prerecorded video to continue ministering to you at our normal Wednesday and Sunday times as well as throughout the week. 



We will livestream services on Sundays at 8 AM, 10:30 AM and 6 PM. Access our livestream on our Facebook Group (request to join) or Streamspot here.

Early Childhood and Kids Ministry

Our kids pastors will post digital resources on their respective Facebook Groups you can use at home to engage your kids in worship and Biblical learning. Join the groups below!



6 PM

Our pastors will be holding a short prayer service on Facebook Live in our Facebook Group (request to join)

6:30 PM


Throughout the week

Our pastors will release short video devotionals during the week in our Facebook Page, Instagram, Facebook Group (request to join) and email list to feed your faith and disciple you during these uncertain times.

Join our email list by doing one of the following:

  • Email us at
  • Call our office at 515-254-9094
  • Message us on Facebook


March 26, 2020

It may come as no surprise, but our offices are temporarily closed.

If you need to reach us, reply to this email or call our office number at 515.254.9094. If you need to contact a pastor, give them a call at:
Pastor Jeff – 515.778.0808
Pastor Weaver – 515.778.4524
Pastor Brian – 515.556.4771

If you need to drop off tithes or offerings, here are your options:

  • Mail it to 6800 Townsend Ave, Urbandale IA 50322
  • Give securely on our website here
  • Give on the Give Plus mobile app, available on iOS and Android

If you need additional help getting your giving to us, or help with any need at all, please email us at, or give us a call at 515.254.9094. We have volunteers available to help.

Thank you for being a faithful and caring church!

March 20, 2020

What about upcoming Events?

At this time, all events through the end of March have been canceled. We are not certain about April events, but will continue to monitor developments with the outbreak and update you as soon as we know.

For updates on Missions Convention, please click here.

For more updates, please see our web calendar here.

March 14, 2020

Effective immediately, all physical gatherings held at the church will be suspended until further notice. This includes:

– Wednesday night activities
– Sunday services
– Ministries and events throughout the week that happen within the building
– Non-ministry gatherings like parties and receptions

We don’t anticipate a long hiatus, but we do want to be prudent and mindful of the situation. Please stay tuned to our social media channels and email for more updates. We have plans to continue ministering to you during this time via digital channels. Drop us a comment, private message, or email to let us know how you’re doing and how we can continue to serve you!

If you have questions, please email us at or direct message us on Instagram or Facebook.

A message from senior pastor Jeff Hill

Dear New Hope,

With the heightened awareness and public concerns regarding the spread of the coronavirus (COVID-19) as well as the ongoing seasonal flu virus and common cold, we want to assure you that public health and safety concerns are a high priority at New Hope.

We are monitoring the situation closely and taking precautions to keep our congregation safe, but above all, we are trusting in God and His care. The spirit among our staff is one of calm and of confidence in God’s control.

The situation is concerning, but concern is not the same as fear. 1 Timothy 1:7 says that God has not given us a spirit of fear and timidity, but of power, love and self-discipline. Paul says in Philippians 4:6 to not worry about anything; instead, pray about everything. We don’t want to be reactionary, nor do we want to be careless. We simply want to be alert and do all we can to create a safe place for us to gather for worship. Taking precautionary measures is an act of love for our church family and community.

I have observed two things out of this situation:

  • We all have different comfort levels about sickness: some people are very conscientious about not spreading germs and others never give it a second thought. We tend to think that our way is probably the right way. It’s a challenge as a leader to raise some people’s awareness and at the same time alleviate others’ fears.
  • We all have various levels of knowledge regarding this virus. Some of us have been following reports on it intensely for a month or more while others of us are just now becoming aware of it, and may even think there is a lot of hype. We are all at different stages.
  • The challenge for our leadership is guiding the entire congregation with various perspectives in the same direction. My prayer is that we would all demonstrate love and respect for one another in our church, community and world.

Further, this is a time for us to trust. Our trust has always been in Jesus, but over time our tendency can be to misplace our trust in people, government, doctors, the economy, or elsewhere. Let’s do our best to stay healthy and safe, but let’s rise up and put our full trust in Jesus and do what we’ve all been called to do. This is a great opportunity time to share the gospel and the hope we have in Christ.

Love you all,
Pastor Jeff & the New Hope Pastoral Team

Preventative Measures

The health and safety of our congregation are a top priority and doing our part with preventative measures can lessen the impact of this virus. Thank you for your kindness and flexibility as we are adapting temporarily by making the following adjustments:



Though we will not gather physically, our 10:30 AM and 6 PM services will be livestreamed only for the foreseeable future. We livestream to our Facebook members group and to Streamspot here. You can also view our archived sermons on Youtube here.



Follow us on social media to keep up with the latest updates, as well as videos and resources we will release in the coming weeks to minister to you. Social media is a great way to continue to connect with the church family and keep up with sermons, spiritual and practical teaching, and prayer requests from your church family. Follow our Instagram and Facebook, and request to join our Facebook Group here.



We encourage everyone to help prevent spreading the virus by following these CDC recommended hygiene practices:

  • Please stay home when you are sick.
  • Wash your hands often with soap and water for at least 20 seconds. If soap and water are not available, use an alcohol-based hand sanitizer.
  • Avoid touching your eyes, nose, and mouth with unwashed hands.
  • Avoid close contact with people who are sick.
  • Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
  • Clean and disinfect frequently touched objects and surfaces.