Name: NH Tots Volunteer Training
Start: 2019-09-15T12:30:00-05:00
End: 2019-09-15T13:30:00-05:00
Location: Main Building

Question 1

What is the congregation like?

Accepted Answer

We are a multigenerational, multicultural church. We hear people consistently say that New Hope is a friendly, welcoming environment. When you come to New Hope, you will be greeted by people who genuinely love God and care about people.

Question 2

What should I wear to service?

Accepted Answer

You will find people dressed in a wide variety of styles. Come dressed the way you feel comfortable. At New Hope, our focus is a person’s heart, not their outward appearance.

Question 3

What are the music and worship like?

webspec_admin · Accepted Answer

Our music is a blend of contemporary worship choruses with traditional and modern hymns using a variety of instruments. We encourage everyone to participate in worship to God. This can include clapping and raising hands, or quietly reflecting on the lyrics.

Question 4

What is a typical order of service?

webspec_admin · Accepted Answer

Sunday services open with a few corporate songs of worship and praise to God followed by a short greeting time, announcements, and the receiving of tithes and offerings. Then, one of our pastors gives a sermon, concluding with a time of response through prayer and worship.

Question 5

How do you welcome visitors at New Hope?

webspec_admin · Accepted Answer

Everyone is warmly greeted when you walk in the door! We encourage all guests to stop by the Welcome Center before you leave; we have a gift for you. We’d also love to connect with you. Fill out a Connect card before you leave, our pastors would love to get to know you!

Question 6

Do I have to partake in communion or offering here?

webspec_admin · Accepted Answer

Visitors are not expected to partake in the offering. The offering is for those who call New Hope their church home. When we receive communion, it is an open communion, meaning anyone who has accepted Christ as their Lord may partake.

Question 7

What do the pastors speak about?

webspec_admin · Accepted Answer

Every Sunday, you can expect to hear a Bible-based message with practical application for everyday living. All of our pastors speak from time to time and regularly rotate.

Question 8

What do I do with my kids during Sunday service?

webspec_admin · Accepted Answer

Elementary-age children will go upstairs to NHKids! Early Childhood children will go to the East hall on the first floor to the Early Childhood area. Kids have age-appropriate services at the following times:

NHkids (K-5th grade during the 2021-2022 school year)

8a, 9:30a and 11a, in the Main Building Large Kids Church

All elementary grades will have combined Kids church with Pastor Cortney.

NHtots (9 months old – preschool during the 2021-2022 school year)

8a, 9:30a and 11a, in the Main Building Early Childhood Area

Early childhood kiddos will have an early childhood service with Pastor Anna.

For Kids Sunday School, click here.

Question 9

Current Adult Sunday School Classes

webspec_admin · Accepted Answer

See our classes here

Question 10

Current Wednesday Adult Classes

webspec_admin · Accepted Answer

See our classes here

Question 11

Bible Studies

webspec_admin · Accepted Answer

Ladies’ Bible Studies

- Mondays | 1pm @ NH Java
- Fridays | 9:45am @ Rm 212

Men’s Bible Discussion (Thursdays)

- Thursdays | 7:30am @ NH Java

Question 12

Retired Men's Breakfast

webspec_admin · Accepted Answer

Second Tuesdays | 8am
All retired men are welcome to this monthly breakfast that typically meets at Hy-Vee Market Grille on Douglas & 86th.

Question 13

Stitching in Faith

webspec_admin · Accepted Answer

Last Thursdays | 6:30pm
This monthly group is open to anyone who stitches, knits, or crochets, and meets in the SC North Building Conference Room.

Question 14

Grace Notes Women's Choir

webspec_admin · Accepted Answer

First & Third Thursdays | 6:30pm
This is a semimonthly women’s choir that meets in the Ullestad Chapel.

Question 15

Book Buddies

webspec_admin · Accepted Answer

Second Mondays | 6:30pm
This book club reads Christian books and meets monthly in NH Java for fun and informal discussion.

Question 16

Women's Adventure Group

webspec_admin · Accepted Answer

This is a group for women who want to get out and do something different and adventurous while getting to know new people. Find us on Facebook!

Question 17

Celebrate Recovery

webspec_admin · Accepted Answer

Childcare Provided | Tuesdays 6pm New Hope Student Campus
Celebrate Recovery is a Christ-centered, 12-step program for anyone struggling with hurt, pain, or addiction of any kind. By applying practical, Bible-based principles, we allow God’s grace to bring hope, healing, and spiritual growth into every aspect of life.

Question 18

Dementia Caregivers Support Group

webspec_admin · Accepted Answer

Monthly, Third Sundays | 4:30pm @ Room 212
This group is for caregivers, family, and friends of persons with dementia.

Question 19

Widows In Need of God's Strength (W.I.N.G.S.)

webspec_admin · Accepted Answer

Monthly, First Thursdays | 11am Student Campus Chapel
This is a monthly gathering for food, fellowship, and testimonies.

Question 20

Divorce Care

webspec_admin · Accepted Answer

Coming Soon

Question 21

Single Parents Support Group

webspec_admin · Accepted Answer

Coming Soon

Question 22

Live Dead Pray Bands

webspec_admin · Accepted Answer

Join with three or more people to pray strategically for missionaries who are planting churches among unreached people groups in places that are often hostile to Christianity.

Question 23

DISCIPLESHIP

webspec_admin · Accepted Answer

Early Childhood

This team leads infant through Pre-K children into relationship with Jesus through Bible teaching, worship, prayer, fun activities and personal interaction. (We encourage those who have children of this age to serve during one service a month.) Background Check

Elementary

This team creates a fun-filled environment where kids ages K-5th grade can grow in their knowledge about God and their relationship with God. This team invests in the lives of our children through teaching, worship, greeting, games and more. Background Check

Middle School & High School

This team assists our youth pastors by pouring into the lives of our middle school/junior high and high school students through engaging worship experiences, teaching, small group leadership, outreach events, mission trips and retreats. Background Check

College-Age

This team invests in the lives of young adults by providing exhilarating and inspirational worship and teaching. They plan and coordinate weekly gatherings, as well as special activities and outreach events. Background Check

Life Group Leadership

This network consists of people who host and/or facilitate small group gatherings (typically in an informal setting) that provide a comfortable environment for people to connect spiritually and socially as they share faith, fellowship, life experience and prayer time.

Question 24

PRAYER

webspec_admin · Accepted Answer

Prayer Team

This team serves during our main worship gatherings by praying for people who express needs for healing or other issues or who may be receiving Jesus as Savior. They also provide prayer support to church ministries on an ongoing basis.

Missions Prayer Teams

These groups gather regularly to get information on what’s happening with particular missionaries around the world and to pray for their specific needs.

Question 25

ADULT MINISTRY

webspec_admin · Accepted Answer

Men’s Ministries

This team plans and coordinates activities and events designed to help men of all ages grow spiritually and relationally, and in their ability to lead and serve their families, communities, and church.

Women’s Ministries

This team plans and coordinates activities and events designed to help women of all ages grow spiritually and relationally and in their ability to lead and serve their families, communities, and church.

Seasoned Saints

This team coordinates special gatherings, events and outings for those in our church of age 50 and older.

Question 26

WELCOMING

webspec_admin · Accepted Answer

Parking Lot First Impressions

This team provides the first impression of the church by managing the flow of the parking lot during services and events, welcoming people, and shuttling guests from various areas of the campus. Age: 16+

Kids Check-In

This team warmly welcomes families as they arrive at our kids areas, helping to ensure a quick and efficient check-in process so that both children and parents have a wonderful experience. Age: 15+, Background Check

Welcome Center

These team members serve as hosts for our guests during main gatherings and events, helping to ensure a friendly environment by providing information, assistance, and direction to all areas of the building.

Events Center

These team members provide information and generate participation for upcoming events, including sign-ups and registration when applicable.

Fresh Start

These team members serve as hosts at our Fresh Start Center in the main foyer where people can find help and resources to assist them in beginning a vibrant personal relationship with God.

Door Holders

These team members greet people outside on Sunday mornings, lending assistance to people as they enter the building.

Greeters

These team members ensure that as people enter the building they are warmly welcomed and sense God’s love.

Hospitality

These team members provide baked goods and serve as hosts for the Sunday morning Meet & Greet with Pastor Jeff. This is a great opportunity for people to meet with a pastor.

Ushers/Auditorium Hosts

This team helps ensure a welcoming environment by assisting people with seating, offering, and maintaining a distraction-free environment.

Communion Prep

This team makes sure all the elements of communion are ready for service.

Coffee Ministry

This team serves people by making and serving coffee at New Hope Java on Sunday mornings.

Question 27

CREATIVE ARTS

webspec_admin · Accepted Answer

Tech/Production

This team uses creativity and technology to ensure effective communication through sound, lighting, video and projection in our worship gatherings. Age: 16+

WORSHIP TEAMS

This group of musicians and singers helps prepare the way for people to recognize, experience and respond to God’s presence in our gatherings by leading in worship. Audition/Orientation process, Background Check

Choir

This team provides vocal music in our Sunday morning gatherings and for special productions and events throughout the year.

Orchestra

This team of musicians provides instrumental accompaniment and presentations during main worship gatherings and special events throughout the year. Audition/Orientation Process

Creative Media Crew

This team assists in producing creative content for various media platforms, including capturing photos and video that help promote ministry events and communicate the heart and vision of New Hope.

Drama

This team provides creative presentations to enhance the preaching and teaching in main gatherings. Along with the choir and orchestra, they contribute to special productions throughout the year.

Question 28

TEACHING

webspec_admin · Accepted Answer

Sunday School & Wednesday Evening Classes

This network of leaders and teachers helps facilitate classes for all ages that provide Biblical instruction on a wide array of topics, while ensuring that these gatherings include time to build relationships and community.

Question 29

SAFETY

webspec_admin · Accepted Answer

Gate Keepers

This team provides security throughout the facilities during our main services and gatherings. Security Training, Background Check

First Responders

This team provides a safe and secure environment and basic medical attention in the event of an accident or emergency. Medical Certification, Background Check

Question 30

CARE & SUPPORT

webspec_admin · Accepted Answer

Grief Share

This team provides a context in which people who have experienced a personal loss can deal with their grief and other emotions in a healthy and uplifting way.

Memory Care Support

This team facilitates a structured, compassionate gathering of caregivers, family and friends of persons with dementia.

Funeral Meals

This team provides food for funeral receptions held at the church.

Funeral Care

This team helps families during a difficult time, acting as a go-between for the minister and the funeral home, ensuring that the facility is set appropriately before and after memorial services.

Meal Train

This team helps families of newborns or individuals recovering from illness or surgery by providing meals for the first few days after the birth so new moms and dads are free to focus completely on their child.

We Care

This team provides contact, visitation, and encouragement to those who are shut-in or who are in long-term care and cannot participate in church events, helping them stay connected to the New Hope family.

Food Pantry

This team coordinates collection and delivery of non-perishable items to the Urbandale Food Pantry.

Blessing Garden

This team maintains a large garden during the summer that helps provide for individuals and families in need.

Question 31

GROUNDSKEEPING

webspec_admin · Accepted Answer

Cleaning

This team of volunteers helps with the cleaning of all facilities and areas of the church campus.

Building Maintenance

This team of volunteers helps to keep our facilities looking sharp and running smoothly.

Lawn Care/Landscape

This team of volunteers helps maintain the church grounds.

Snow Removal

This team of volunteers oversee the removal of snow from sidewalks of all church facilities during the winter.

Question 32

New & First-Time Nursery Registration

webspec_admin · Accepted Answer

Upon your child’s first visit to the nursery or preschool rooms, come to the counter at the entrance of the Early Childhood Area. A team member will register your child in our system with family contact information and other pertinent information. After registration, you will be given a nametag for your child and a receipt. Your child will be walked back to their age-appropriate classroom where the nurturing and fun begins! To check out your child, simply bring the receipt back to the check-in counter. A team member will then bring your child and their belongings back to you.

Question 33

Crying & Separation Policy

webspec_admin · Accepted Answer

It is never easy to leave someone you love, therefore it is normal for little ones to cry while being dropped off in the early childhood area. Our caring team members will immediately try to soothe your child while assuring them of your return. If your child cries for a period exceeding 10-15 minutes, we will text you.

Question 34

Bring Your Child’s Belongings

webspec_admin · Accepted Answer

In order that our volunteers and staff can best serve your little one, please bring a clearly labeled diaper bag with diapers, wipes, bottle or sippy cup, and pacifiers or other comfort items. If you are bringing an older child with a diaper or sippy cup only, be sure that they are labeled. If your child is potty training, please bring a change of clothes for them in case they have an accident while in our care.

Question 35

Optional Snacks Provided

webspec_admin · Accepted Answer

Babies in the nursery are offered Cheerios and Animal Crackers if it is indicated on their nametag as acceptable. Two-year-olds and preschoolers are offered Animal Crackers unless an allergy is noted on their nametag/registration.

Question 36

Wellness Policy

webspec_admin · Accepted Answer

In order to ensure that our nursery maintains a safe and healthy environment, we ask that you make sure your child has been symptom-free for at least 24 hours before coming to church. If symptoms arise while your child is in our care, we will text you so that your child can be comforted by you for the remainder of the service.

Question 37

RightNow Media

webspec_admin · Accepted Answer

Get instant access to over ten-thousand great videos for kids, teens, and adults on many different topics. Sign up for free through New Hope to take advantage of this opportunity to nurture even your infant with knowledge and love of Christ.

Question 38

Safety & Diligence

webspec_admin · Accepted Answer

New Hope cares deeply about the safety and personalized care of your child. We use thorough and accountable check-in, registration, and background check systems to ensure a secure environment for your kids. If your child has any special needs, please contact Pastor Cortney.

Question 39

Curriculum & Tools

webspec_admin · Accepted Answer

The NH Kids curriculum is built around 252 Basics (a curriculum especially for K-5th graders) and based on the truths of wisdom, faith, and friendship that are amplified through 36 monthly virtues and 150 Bible stories taught in class. After class each week, kids are sent home with weekly devotionals and a parent cue card so you can encourage and nurture your child’s spirituality at home throughout the week.

Question 40

Rules & Expectations for Kids

webspec_admin · Accepted Answer

NH Kids operates on three simple rules: Be Respectful, Be Responsible, and Be Ready to Learn. If a child chooses to disrespect our adult helpers, they will receive a warning. After three warnings, parents will be contacted either immediately or after the conclusion of the service. If a child curses, becomes violent, or runs away, you will be immediately contacted and they will be removed from the classroom for the remainder of that service.

Question 41

RightNow Media

webspec_admin · Accepted Answer

Get instant access to over ten-thousand great videos for kids, teens, and adults on many different topics. Sign up for free through New Hope to take advantage of this opportunity to nurture even your little ones with knowledge and love of Christ.

Question 42

New & First-Time Registration

webspec_admin · Accepted Answer

Upon your child’s first visit to NH Kids, come to the New Family Check-in counter next to the Welcome Center in the lobby. A team member will register your child in our system with family contact information and other pertinent information. After registration, you will be given a nametag for your child and a receipt. Your child will be walked back to their age-appropriate classroom where the fun begins! To check out your child, simply bring the receipt back to the check-in counter. A team member will then bring your child and their belongings back to you.

Question 43

Boys and Girls Missionary Challenge (BGMC)

webspec_admin · Accepted Answer

BGMC is the missions education program for children in the Assemblies of God and New Hope. Kids learn about spreading the gospel overseas and raise funds in order to send supplies to existing missionaries.

Question 44

Volunteers

webspec_admin · Accepted Answer

We’re always excited to add new help to the NH Kids volunteer team. If interested, contact Pastor Cortney to start the background check and screening process.

Question 45

Baptism

webspec_admin · Accepted Answer

You can learn more about Baptism here and decide if your child is ready to be baptized. Contact Pastor Cortney at cortney@newhope.church if you are interested!

NH Tots Volunteer Training

September 15, 2019 @ 12:30 pm - 1:30 pm

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